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From the manufacturer, digital gift cards can be delivered now or scheduled in advance. Customers can add a personal message and send the cards via email or text. Animated gift cards with animation and music are also available, allowing for the addition of a personal message before sending via email or text. Print at Home gift cards can be easily printed and given in person, with the option to print out a PDF file from the customer's orders.
Customers can easily upload a photo or a video less than 30 seconds long and add a personal message to create a custom gift card. These personalized cards can be sent by email or text, or by mail in a gift box, reveal, or greeting card.
There are five main types of gift cards available: Digital, Animated, Print at Home, Add Your Photo or Video, and Send by Mail.
To ensure the recipient receives the gift card, the customer will receive an email notification when the eGift card is delivered. The order status can also be checked on the Your Orders page to confirm delivery.
If the customer enters the wrong email address or phone number, it can be updated until the card is redeemed. After that, Amazon cannot cancel or refund the order, and the balance cannot be transferred. If the gift card cannot be delivered, the customer will be notified to update and resend the information.
eGift cards are normally delivered within 5 minutes, but in rare circumstances, the delivery may be delayed. The customer can check the status of the gift card in their orders. If a delivery is scheduled, the card will be sent on the selected day.
To redeem the email gift card, the recipient can click or tap the "Apply to your Amazon account" button in the email message. Alternatively, they can copy the claim code and paste it into the text field on the Redeem a gift card page.
Amazon.com Gift Cards can only be used to purchase eligible goods and services on Amazon.com. However, the gift card recipient can use the card on Amazon.com and then ship the items to their address of choice, either in the US or in another country.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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